Terms of Service
Terms of Service
By using this website, you agree to the following terms.
Honest Terms. Clear Expectations.Overview
Who operates this website?
This website is operated by Mark Thompson (ABN: 23 766 470 810), trading as Luma Optics. Throughout this site, the terms "we", "us" and "our" refer to Luma Optics.
We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Online Store Terms
What do I agree to by using this store?
By agreeing to these Terms of Service, you confirm that:
- You are at least the age of majority in your state or territory of residence.
- You will not use our products for any illegal or unauthorised purpose.
- You will not violate any laws in your jurisdiction (including but not limited to copyright laws) in the course of using this service.
General Conditions & Accuracy
What are your general trading conditions?
- We reserve the right to refuse service to anyone for any reason at any time.
- We reserve the right to limit the quantities of any products or services we offer.
- Prices for our products are subject to change without notice.
- We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
Australian Consumer Law
What are my rights under Australian Consumer Law?
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
- To cancel your service contract with us; and
- To a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.
Shipping & Delivery
When does ownership of goods pass to me?
Risk and title in the goods pass to you upon delivery of the goods to the address you provided at checkout. We are not liable for any loss or damage caused by a delay in delivery.
Returns & Refunds
What is your returns policy?
Please refer to our FAQ for full details. We comply with all Australian Consumer Law requirements regarding returns, repairs, and refunds.
Governing Law
Which laws apply to these terms?
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Queensland, Australia.
Questions About These Terms?
We're here to help. Reach out and we'll get back to you within 1–2 business days.
Contact UsWe built Luma for one reason: fog ruins everything.
Whether you're mid-ride with your visor clouding up, adjusting your dive mask underwater, or just trying to see clearly through your glasses on a humid morning — fog is more than annoying. It's a safety issue.
Luma Optics is an Australian brand focused on one thing: keeping your lenses crystal clear when it matters most. Our anti-fog formula is designed for real-world conditions — not lab tests. It's compact enough to throw in your jacket pocket, tough enough to handle temperature swings, and safe for coated and polarised lenses.
Every Luma kit includes our anti-fog spray, a premium microfibre cloth, and a protective pouch — everything you need, nothing you don't.
No fog. Full focus.